Frequently Asked Questions
Overview
Q: What is XPT Studio?
A: XPT Studio is an innovative wellness facility from performance lifestyle brand XPT Life, offering ice bath, sauna, and guided breathwork protocols. Validated by elite performers and leading scientists alike, XPT Studio is the first of its kind to take an active approach to mental and physical optimization. Each session offers specific guidance for a variety of intended outcomes - improve energy, focus, mood; boost physical recovery, increase mental resilience; reset the nervous system; and strengthen heart and general health.
Q: Where is it located?
A: Our first XPT Studio location will open this year in Newport Beach, CA (2675 Irvine Ave Suite A1, Costa Mesa, CA). We will continue to evaluate locations where we have the best opportunity to connect with consumers. Stay tuned for more information on future locations or sign up for email updates on studio.xptlife.com.
Q: Who is XPT Studio for?
A: XPT Studio is built by elite performers, for every human. No matter your age, fitness ability, or experience with ice bath, sauna, or breathwork, we’ve designed our sessions to push you toward a better version of yourself. Choose to follow along with guided audio or take on a solo exploration during your allotted time.
Q: Who founded XPT Life?
A: XPT Studio is brought to you by XPT Life, a performance lifestyle company founded by big-wave surfing legend, waterman, and inventor, Laird Hamilton, and professional volleyball icon, model, and author, Gabby Reece. Hamilton and Reece developed the XPT system of training, which includes the cold and heat exposure and breathwork you’ll find at XPT Studio, in conjunction with elite athletes and leading scientists as a way of living that promotes physical and mental optimization for sport and life as a whole.
XPT Studio Experience
Q: What is contrast therapy?
A: Contrast Therapy is the practice of repeated alternating exposures to extreme cold and heat. When exposed to thermal stress under the correct conditions, the body has been found to experience profound physical and mental adaptations, including the release of neurochemicals associated with mood, energy, and focus; improved muscle repair; increased resilience to stress; strengthened cardiovascular health, and more. XPT has developed a variety of protocols designed to guide the practice toward these specific desired outcomes.
Q: How many people can I participate with?
A: XPT Studio offers private rooms and group classes. For private sessions, you may bring up to three guests for an additional cost. Group classes are guided by an XPT certified coach and fit between 6-8 individuals.
Q: How hot are the saunas?
A: XPT uses traditional saunas all set to 185℉ or higher.
Q: How cold are the ice baths?
A: XPT’s uses self-cooling Plunge tubs all set to 42℉ or lower.
Q: Are the ice baths clean?
A: Sanitation is prioritized throughout each element of the XPT Studio. Our tubs use Ozone sanitation and a 20-micron filter to remain clean throughout the day. In addition, XPT staff manually clean each Plunge after every five uses.
Q: Are the saunas infrared or traditional?
A: XPT uses strictly traditional saunas. Extensive research shows that the bulk of positive physiological effects of extreme heat exposure occur between 176 - 212℉. But the more cost-effective infrared saunas found at nearly every other wellness studio max out at around 158℉. We’re committed to strictly providing traditional saunas capable of reaching 185+℉.
Q: Where is your equipment from?
A: XPT cold plunges and saunas are made by Plunge.
Memberships and Class Passes
Q: What options do I have for buying sessions?
A: XPT Studio offers you the flexibility to pursue your Performance Wellness practice on your terms. Options include a-la-cart sessions, session packages, and unlimited monthly memberships, including access to private rooms and group classes.
For our studios in presale, we invite you to reserve your spot as a Founding Member, which locks in your unlimited sessions membership at a discounted rate. You will not be charged for your first month until doors open.
Q: What is your refund policy?
A: Please see below for details:
Membership Packages: We offer tiered membership packages to ensure that you like our services before committing to a larger package.
Q: Can I pause or cancel my membership?
A: All XPT Studio memberships are month-to-month, meaning you can pause or cancel at any time for any reason without penalty. Although we’d hate to see you go for any reason, we understand that life happens, and we look forward to welcoming you back with open arms when you choose to resume your journey with us. Members must provide cancellation notice at least 10 days before the next payment period to avoid being charged.
Class Booking and Attendance
Q: How do I book a session?
A: You can book all of your sessions in the XPT Studio app, available on iOS and Android, or via studio.xptlife.com.
Q: How far in advance can I book sessions?
A: Booking is available up to 14 days in advance via the XPT Studio app.
Q: What should I do if I’m late for my session?
A: We encourage you to arrive at the studio 10 minutes early to get set up for your session. If you cannot make it on time, please give the studio team a call in advance. If you are late for a private session, you will have the remainder of your allotted time slot to enjoy the facility. If you are more than 5 minutes late for a class, you may be charged a $15 no-show fee.
Q: What is your class cancellation policy?
A: We understand that life happens. You can cancel a session up to 8 hours in advance in the XPT Studio app at no charge. After that, you may be charged a $15 no-show fee. This applies for both private rooms and group classes.
Q: My app is experiencing technical difficulties. How should I book a session?
A: Technical issues can happen. Don’t hesitate to contact your local studio via phone or email when they arise to keep your routine on track.
Other Common Questions
Q: What if I’m pregnant or just had a baby?
A: We want you to have the best experience possible at XPT Studio, and your health and safety are our top priority. We recommend that you speak with your doctor to determine if cold and heat exposure is appropriate for you, especially if you have any concerns or pre-existing conditions. We're always here to help you with any questions or concerns you may have, so please don't hesitate to reach out. We can't wait to see you at XPT Studio!
Q: How old do I have to be to come to XPT Studio?
A: XPT Studio is for all humans 18 and older. Ages 16 and older may attend if accompanied by an adult.
Q: What if I want you to delete my data?
A: XPT Studio utilizes your data to deliver you a better and more personalized user experience. If you would like for us to delete your personal information, please email NewportBeach@XPTlife.com.